Privacy policy

Privacy Policy

Last Updated: October 13, 2026

This policy explains how personal data is handled when you visit or shop at Jerrydental, operated by an individual seller in Germany. Jerrydental is the trading name used by the individual operating this store. The individual operating Jerrydental is the data controller for the store activities described here. For questions about the controller or your personal data, use the business contact details below.

Business Address:
Elberscheidter Feld 2, Velbert, 42555, Germany

Support Email:
hello@jerrydental.com

Phone:
+49 2052 928320

Website:
https://www.jerrydental.com

1. Data we collect and its sources

We receive the contact details, delivery and billing information, order selections and messages you provide. Payment providers handle payment information within their enabled checkout flows. Website requests may generate technical data such as IP address, browser information, timestamps, security events and consent choices. The actual collection depends on the features and providers enabled for this store.

Store Features and Providers: We use Shopify to operate our ecommerce storefront. We collect and share the information needed for checkout, payment processing, order delivery and customer support with the service providers engaged for those functions. Payment details are handled through the payment methods actually offered during checkout. We do not ask you to send us full payment card information by email.

2. Purposes and legal bases

Processing needed to take, fulfil and administer an order is based on contractual necessity under GDPR Article 6(1)(b). Compliance with accounting, tax and other mandatory duties relies on Article 6(1)(c). Necessary security, fraud prevention and proportionate service administration may rely on Article 6(1)(f), following an assessment of the interests and your rights. Optional marketing and nonessential tracking use consent where required, under Article 6(1)(a).

Contractual necessity and legitimate interests do not replace any cookie or marketing consent required by law. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

3. Recipients and international transfers

Personal data is disclosed only for a stated purpose and with the appropriate legal basis, for example to enabled store hosting, payment, delivery or support providers, or to authorities where legally required. The provider may act as a processor or as an independent controller, depending on its service and actual data processing.

Recipients and Their Roles: Shopify provides the ecommerce platform. Depending on the transaction and enabled features, authorised payment providers, carriers, fulfilment and support services may receive the data necessary for their respective services. Their legal roles may differ (processor or independent controller) according to their actual activities. You may ask us for further information about the third-party providers involved in your transaction or request; the exact recipients depend on the services used.

International Transfers: Services supporting an international online store may involve processing or access outside Germany or the European Economic Area. Transfers restricted under the GDPR are permitted only where a lawful transfer mechanism applies, such as an adequacy decision or standard contractual clauses with any required supplementary safeguards. The destination countries and safeguards depend on the providers actually engaged. For information about recipients, transfer destinations and safeguards relevant to your personal data, contact us using the details below.

4. Retention and security

Retention Periods or Criteria: Order, billing and accounting records are retained for the applicable statutory recordkeeping period; customer support correspondence is retained while needed to resolve enquiries or claims; security records are retained for proportionate security and fraud-prevention purposes; and marketing consent records are retained while required to demonstrate lawful consent or compliance. Information no longer needed for a lawful purpose is deleted or anonymised, subject to legal holds and mandatory obligations. Exact category-specific periods depend on the records and applicable law.

We retain data only for its lawful purpose and any applicable statutory record-keeping period. Longer retention for a specific legal claim must be justified. Appropriate access controls and other security measures must reflect the actual processing; no system can guarantee absolute security. Do not email full card details or account passwords.

5. Your rights and complaints

Subject to the conditions of GDPR, you may request access, correction, erasure, restriction and portability, and object to processing based on legitimate interests. You may object to direct marketing at any time. We respond without undue delay and normally within one month; a permitted extension must be explained within that first month. Verification requests must be proportionate.

You may complain to a data-protection supervisory authority, particularly in the EU Member State of your habitual residence, place of work or the alleged infringement. Contacting us first is not compulsory. The German authorities are listed by the German Data Protection Conference.

6. Cookies, device access and marketing

Storage on or access to your device uses consent where required by Section 25 TDDDG. The narrow exception for a transmission purpose or a service expressly requested by you does not make all analytics or advertising essential. Where consent is legally required for optional analytics or advertising technologies, we will seek valid consent before using them. The technologies used and the choices available may vary with the features enabled on the website. Where consent is required, you may refuse or withdraw it; contact us if you cannot locate the relevant choice on the website. You may request information about cookie choices or withdrawal by emailing hello@jerrydental.com; this email option does not replace any legally required on-site consent controls.

Newsletter signup is optional. Marketing must use valid consent or a verified narrow legal exception. Every marketing email provides a way to unsubscribe, and withdrawing marketing consent does not affect ordinary order communications.

7. Contact and updates

Send privacy-rights questions to our support email and identify the request clearly. We will update this policy when processing changes and show the revision date above. If you have questions about the controls and services used by our store, please contact us.

Privacy Support Email:
hello@jerrydental.com